Answers to Frequently Asked Questions
If you don’t have the grave number Grave Care will make every effort to locate your Grave. There is a once off charge of €15 for this service.
We will take a digital photograph of before and after work carried out on the grave. These photos will be emailed to an email address provided by you.
If you are not satisfied with the work Grave Care has carried out please contact us and we will try to correct the problem. In some instances the condition of the grave may only be rectified by main restoration work.
Grave Care can provide you with a detailed photograph of the damage to the monument, kerbstone or the inscription. If deemed necessary we can provide you with a no obligation costing for works to be carried out by a headstone mason for the repairs to the monument, kerbing or the inscription.
We will provide you with a costing for the replacement of pebbles, slate, artificial grass carpet, bark or soil.
Grave Care requires three to five working days before we make the first visit to the grave. Please allow extra time if you wish to have the work completed for a special occasion, Grave Care will endeavour to fulfil your wishes at shorter notice. Grave Care carries out work from Monday to Friday, if you have chosen the seasonal package or the six visit package work may be completed 24 – 48hrs before the required date.
For online payments you will receive confirmation immediately, for other methods we will confirm your payment by email.
PayPal are the leading online method of payment providers with customer from all around the world using their services. They use the most advanced proprietary fraud prevention systems to create a safe worldwide real time payment method.
You may choose from the follow;
- Standing Order
- Annual or monthly payment plan
- You can fill out the online order form located under Contact Us
- You may order your required service by email, firstname.lastname@example.org
- Print off the online order form and post it to us
- Ring 086 2738238
If you are unsure of your requirements please feel free to contact us by email or phone. We will be happy to talk our services through with you.
- Grave Maintenance
- Flower and Plant service
- Seasonal bulbs planted
- Grave location
- Photo services